Refund and Returns Policy
Refund & Cancellation Policy
📌 Overview
Thank you for purchasing our WordPress plugins and services. We strive to provide high-quality digital products and excellent customer satisfaction. Please read our Refund & Cancellation Policy carefully before making a purchase.
🔄 Refund Policy
We offer a 7-day refund policy under the following conditions:
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Customers can request a refund within 7 days from the date of purchase.
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Refund requests made after 7 days will not be accepted under any circumstances.
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Refunds are applicable only for valid reasons such as:
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The plugin is not functioning as described
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Technical issues that cannot be resolved by our support team
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💳 Payment Gateway Charges
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A 4% payment gateway processing fee will be deducted from the total amount during the refund.
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The remaining amount will be refunded to the original payment method.
❌ Non-Refundable Cases
Refunds will not be provided in the following situations:
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Change of mind after purchase
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Lack of required technical knowledge
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Incompatibility due to third-party themes/plugins not supported by us
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Failure to provide proper information for troubleshooting
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Requests made after the 7-day refund period
🚫 Cancellation Policy
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Orders can be cancelled within 7 days of purchase if the product has not been fully utilized or downloaded.
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Once the plugin is downloaded, installed, or used, cancellation may not be eligible for a full refund.
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Cancellation requests are subject to review by our support team.
📩 How to Request a Refund
To request a refund or cancellation:
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Contact our support team within 7 days of purchase
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Provide your order details and reason for the request
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Our team will review your request and respond within 2–5 business days
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📧 Email: [Your Support Email]
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🌐 Support Page: [Support Link]
⏳ Refund Processing Time
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Approved refunds will be processed within 5–10 business days
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The time taken for the amount to reflect in your account may vary depending on your bank or payment provider
🤝 Our Commitment
We are committed to ensuring fair and transparent policies while maintaining the quality and sustainability of our services.
By purchasing our products, you agree to this Refund & Cancellation Policy.